Everything You Need To Know About Clickstream Analysis Process

Clickstream analysis is a process that can be used by business owners to measure and make decisions about how customers interact with their website.

By understanding clickstream data, business owners can improve their website’s layout, design, and content in order to maximize customer engagement and conversions. This is particularly beneficial in the e-commerce industry where the online store is the very foundation of your business sustainability.

What Is Clickstream Analysis?

The method of collecting, analyzing, and reporting aggregate data about the pages a customer comes to visit on a website and the sequence in which they visit them is known as clickstream analytics.

The clickstream is the path a user follows across a website.

This enables webmasters to gain a better understanding of how their website is being used and where changes may be made.

Clickstream analysis can be used for a variety of purposes, including website traffic analysis, ecommerce analysis, software testing, market research, client & business data.

This data can be used to improve the company’s website and overall online presence in a variety of ways.

How Does Clickstream Analysis Work?

A critical aspect of clickstream analysis, like any other type of data analysis, is the ability to collect correct data.

Furthermore, because clickstream analysis is a web-based solution, gathering data is straightforward. There are many tools you may use to capture this information on your website.

Clickstreams can be saved on the website’s server as well as in the user’s own web browser. Internet providers and digital advertising networks can also record and preserve clickstream data.

Google Analytics is one of the most used tools for tracking clickstream data and other website analytics.

The application not only allows you to track the number of visitors to your website, but also how they engage with it. It also includes a number of user and session statistics that can be used to supplement clickstream data.

With the collected data business owners can have a quick analysis and use it to gain insights into how their customers interact with their website.

By understanding what users are clicking on and where they are exiting the site, business owners can improve the user experience and potentially increase conversion rates.

Clickstream analysis software uses data gathered from a user’s clickpath – or the sequence of links they clicked on – to create an overview of their visit.

This can be used to improve website design, identify popular pages and determine most effective marketing campaigns.

Steps To Consider With Clickstream Analysis

  1. Identify Your Objective
  2. Gather & Review Data
  3. Find Patterns & Trends
  4. Document Analysis
  5. Execute Conclusions
  6. Improvements

How Does Clickstream Analysis Benefit Businesses?

  • Organic Traffic Channels Comparison
    A webmaster can determine which channel brings more traffic to the website pages.
  • Advertising Campaign Strategies Analysis
    Webmasters that rely on paid advertising to drive traffic to their sites can take it a step further and analyze existing advertising campaign strategies, see what should be removed, improved and scaled.
  • Web Content & Design Improvement
    With the data collected, webmasters can have a quick analysis which kinds of contents and designs visitors interact the most.
  • Identify Customer Behaviour, Trends & Pattern
    Clickstream data helps you get insights on what most customers are buying, which kind of customers has the highest buying intent, on what dates do most customers buy this kind of products and a lot more that can help you with your business advantage.
  • Prevent Abandoned Cart
    The top pages where the most visitors leave the site can also be discovered using clickstream data.

    For example, if a big number of users leave the site after viewing a particular page, this could reveal a lot about that page. It’s possible that a button is not working as it should be, or a function on that page isn’t operating properly, or that the website content is confusing. This allows you to omit or improve this kind of page on your website.
  • Next Best Product Analysis
    Clickstream analytics allows marketers a predictive advantage through Next Best Product analysis (NBP).

The use of clickstream analysis to understand how visitors interact with your website is really useful and powerful.

Clickstream data on its own can help you enhance your website contents, designs, functions and it’s traffic channels.

Reach out to Perceptif team to learn more or redeem a free business process diagnostic assessment.

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