Operation Manager

Process Optimization: Operation Manager

Process mining and automation is the key to unlocking operational excellence. Perceptif pioneers an approach to unleash business excellence through Process Intelligence Automation. This powerful tool opens doors to improve your operational performance, ensuring competitive advantage.

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Solution Snapshot
with Process Mining

Unlock operational excellence with process mining & automation. Businesses unprepared to take the next step in digital transformation will quickly get left behind in challenging times.

1. Digital Transformation

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Process mining facilitates the digitalization and evolution of legacy operation management tools that are still the pillar of mature operation departments.

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Though many tech-forward organizations may have gotten rid of lengthy processing times and paper-based procedures, there is still room for improvement and modernization into a growingly digitalized future. Manual data entry, reviews, approvals, and reporting are still the norm in many businesses.

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Can this be holding back your team's operational performance? Or rather, can you afford not to adopt digitalization?

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Now here is where process mining comes in to streamline complex processes and accelerate your organization's digital transformation with better automation in operations. Focus efforts where it's needed, digitalize with automation or robotic process automation (RPA) where it's possible - especially with simple, repetitive tasks within a specific process.

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Optimize processes more efficiently by adapting to new technology - a step up from the legacy tools that have limited capabilities. Every digital touchpoint in your business holds the truth behind your operational flow. Perceptif mines real data from the many points in your system to reveal analytics that show what's actually happening in processes, rather than a perceived flow.

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Let the digital transformation begin today!

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2. Root Cause Analysis

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How can problems be effectively solved?

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By addressing the root cause and taking recovery action.

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As an Operation Manager, you know that similar issues that continue to affect productivity are often symptoms of a deeper problem. But when there are so many processes happening simultaneously, it's a huge challenge to accurately pinpoint root causes just by pouring over paperwork and data manually.

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By analyzing your operational data trails with Perceptif's, you can now easily compare, identify, and filter out bottlenecks, deviations, or anomalies in actual processes. With this root cause analysis, take data-based recovery action immediately to improve processes and make them work better for your company.

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Eliminate issues even when processes are still happening.

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All you need is data that you already have, like Case ID, Activity, and Timestamps in every entry log that you want to dive into for an in-depth look into your operational processes and solutions to inefficiencies.

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3. Conformance & Compliance

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Making sure processes follow rules and requirements is just as important as making them better. Compliance regulations and standards are key to optimize operational processes.

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However, various challenges along the process deviate from its ideal. Process mining is indispensable to verify whether operations adhere to laws and regulations that apply to standard operational procedures and your industry. It's important to know what these rules are and prove that you're following them.

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This helps ensure compliance and reduces the risk of non-compliance penalties or legal action.

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In the past, managing compliance was a lot of work and done in separate pieces. But Perceptif analyzes digital breadcrumb trails of every operation steps in real time, giving you a complete view of all transactions and processes. It automatically reveals violations, delays, and/or conflicts that are costing you precious resources.

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Data-driven conformance checks is vita to streamline operations, minimize costs, reduce deviations, and maximize results.

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This makes compliance management easier and more efficient. To address non-compliance issues and risks, it is vital to understand the "why" and "where" behind these deviations. You want any variation that strays from desired operational flow to be pinpointed clearly for you to work out a clear solution.

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With AI-driven analytics, your business can take action to harmonize operation processes for a seamless, functional flow.

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4. Maximize Productivity

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With increased visibility into real-time operational insights, Perceptif drives productivity for tangible business benefits.

Process mining allows Operation Manager to compare the actual flow with the expected flow based on established procedures.

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This helps detect any deviations or unauthorized activities that are holding back productivity. As you are aware, actual processes don't always follow the same steps each time, there are often different variations. It's fairly common to identify two-figure amount of variations for a single process.

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Process mining helps you understand why, which, and how deviations happen for you to reduce inefficiencies as much possible to maximize operation productivity.

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What Is Perceptif?

Perceptif is a powerful tool to unlock operational excellence with process mining & automation. It harnesses the power of big data technology and AI to pinpoint areas of process improvement. This is applied to multiple aspects of your business to save time, effort, and cost with minimal effort.

Request a demo or subscribe to any of Perceptif's Plans for immediate access. Got a question? Get in touch with our expert team of consultants.