Process Improvement: Human Resource
Human Resource is the heart of every organization, and Hire to Retire is a core process in your wide scope of responsibilities.
Let's drive into how Hire to Retire in Human Resource can benefit from process mining and automation. Hire to Retire is the process of managing employee lifecycles in the business, from hiring to retirement or termination.
When recruitment processes are executed at reduced efficiency, it becomes a problem that affects the entire business.
Do you notice that the onboarding and offboarding experiences for employees can be inconsistent? Are you uncertain about root causes? This is when you want full visibility into your processes, making it easy and efficient to monitor them.
The Hire to Retire flow can be broken down into the below:
· Planning & recruiting workforce
· Welcoming & handling staff journeys
· Overseeing staff performance & development
· Ensuring occupational health & safety
· Handling staff & manager requests
· Administering staff benefits & compensation
· Tracking staff time & attendance
· Processing workforce payments
Perceptif's process mining helps you visualize and quantify your processes - which in turn reduces employee turnover, improves onboarding process, and identify the best channels for your recruitment process. Perceptif pioneers an approach to unleash business excellence through Process Intelligence Automation. This powerful tool opens doors to improve your operational performance, ensuring competitive advantage.
Discover the best ways to optimize employee experience, thus increasing overall workforce performance.
with Process Mining
Unlock operational excellence with process mining & automation. Businesses unprepared to take the next step in digital transformation will quickly get left behind in challenging times.
1. Drive Productivity
In large organizations where Human Resource processes are digitalized with high data volumes, there is a huge opportunity for automated process analysis. Different tasks like creating contracts, keeping track of staff information, drafting documents, obtaining signatures, updating data, and documenting correspondence are completed daily in a certain amount of time.
This highlights the opportunity to boost productivity, for which automation can play a crucial role in transforming.
Process mining and automation tools like Perceptif analyzes each step of the process to see how much time it takes, find problem areas where things get delayed, and identify bottlenecks that slow things down. Now data-driven action can be taken by decision-makers to drive productivity to new heights.
2. Talent Acquisition
As a Human Resource personnel, you hold the reins to many different processes that involve both external and internal stakeholders - one of which is recruiting the right talent who bring value to the organization.
The process usually starts with candidate applications, which then move to interviews, job offer, and acceptance.
When digitalized, these steps contain relevant data that can be analyzed with Perceptif's process mining - from quantifying the duration of each step or the common reasons candidates drop out.
Process analytics empowers you to seek and solve such gaps with ease. All you need is data that you already have, like Case ID, Activity, and Timestamps in every entry log that you want to dive into to improve this crucial Hire To Retire process.
3. Employee Experience
Perceptif analyzes digital breadcrumb trails of interactions with Human Resource and your backend processes that impact employee experience.
This gives leaders an x-ray vision into the efficiency of the department's processes like managing staff inquiries, payroll, onboard/offboarding procedures, training materials, and development opportunities.
Process mining reveals bottlenecks, delays, and/or conflicts that are affecting employee experience and retention negatively. With AI-driven analytics of HR management's actual workflows, your business can make the right call to harmonize processes for a functional, positive employee experience.
4. Risk & Compliance
Standards and guidelines play an important role in Human Resources. Federal laws, state penalties, lawsuits, and penalties can add up when compliance violations occur with mismanagement. Businesses are also at risk of other potential costs such as liquidated damages, retroactive pay, and personal liability for owners.
Furthermore, HR lawsuits related to sexual harassment, discrimination, and other issues are becoming more complex.
Statistics show that 1 in 4 employers faces a lawsuit each year, with an average verdict amounting to $250,000. You must be aware of these risks and take measures to protect your organization.
Process mining gathers real data and provides concrete evidence of how human resources processes are actually being carried out. This allows organizations to back up the anecdotal evidence they collect and ensure compliance with relevant regulations and standards.
What Is Perceptif?
Perceptif is a powerful tool to unlock operational excellence with process mining & automation. It harnesses the power of big data technology and AI to pinpoint areas of process improvement. This is applied to multiple aspects of your business to save time, effort, and cost with minimal effort.
Request a demo or subscribe to any of Perceptif's Plans for immediate access. Got a question? Get in touch with our expert team of consultants.