Business Analyst

Process Improvement: Business Analysts

Business analysts bridges the gap between business goals and solutions in any part within an organization, be it employee development, IT processes, or organizational systems.

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You are responsible for analyzing business processes, identifying problems, and proposing effective solutions to improve overall performance.

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This is exactly why process mining is the perfect toolbox for business analysts. Process mining unlocks the key to operational excellence with data-based insights, empowering you to recommend recovery actions to organizations with confidence. Perceptif pioneers an approach to unleash business excellence through Process Intelligence Automation.

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This powerful tool opens doors to improve your operational performance, ensuring competitive advantage.

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Solution Snapshot
with Process Mining

Unlock operational excellence with process mining & automation. Businesses unprepared to take the next step in digital transformation will quickly get left behind in challenging times.

1. Continuous Improvement

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Process mining facilitates a culture of continuous improvement within an organization.

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Perceptif mines real data from the many points in your system to reveal analytics that show what's actually happening in processes, rather than a perceived flow. Business analysts benefit from this platform to monitor the impact of implemented process changes and track ongoing process performance.

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By continuously tracking and monitoring process data in real-time, you can easily identify new opportunities for optimization or automation, assess effectiveness of previous improvements, and make adjustments as needed. These crucial insights into the inefficiencies by quantifying their actual impact enables decision-makers to tweak processes accordingly and work towards achieving its full potential.

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Monitor how recovery action affects your data, and soon you'll be on the road to a fully-optimized organization.

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This iterative approach to process improvement allows business analysts like you to drive continuous enhancements and maintain optimal process performance.

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2. Root Cause Analysis

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How can problems be effectively solved?

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By addressing the root cause and taking recovery action.

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As a business analyst, you know that similar issues that continue to affect productivity are often symptoms of a deeper problem. But when there are so many processes happening simultaneously, it's a huge challenge to accurately pinpoint root causes just by pouring over paperwork and data manually.

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By analyzing event logs and process data with Perceptif, you can now easily conduct root cause analysis of process issues and problems to identify inefficiencies, delays, or errors in actual processes. With this root cause analysis, pinpoint specific activities or decision points that contribute to these issues and recommend targeted solutions to address them.

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Take data-based recovery action immediately to improve processes and make them work better for your company.

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Treat the root causes, not just the symptoms. Eliminate or mitigate identified root causes even when processes are still happening.

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All you need is data that you already have, like Case ID, Activity, and Timestamps in every entry log that you want to dive into for an in-depth analysis.

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3. Data-Driven Decisions

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Process mining provides business analysts with quantitative and objective insights based on actual process data.

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Perceptif analyzes digital breadcrumb trails of every step in real time, giving you a complete view of all transactions and processes. Automatically reveal violations, delays, and/or conflicts that are costing you precious resources. It is vital to understand the "why" and "where" behind these deviations.

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Analyze process metrics, performance indicators, and other key data points to support data-driven decision-making. Business analysts can use this data to identify trends, track performance over time, and evaluate the impact of process changes or interventions to optimize resource allocation.

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Take it further to streamline operations, minimize costs, reduce deviations, and maximize results.

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Your company wants to make decisions based on empirical evidence, not guesswork or assumptions.

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You want any variation that strays from desired operational flow to be pinpointed clearly for you to suggest a clear solution. With AI-driven analytics, your business can take data-driven, informed decisions to harmonize organizational processes for a seamless, functional flow.

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4. Drives Productivity

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With increased visibility into real-time operational insights, Perceptif maximizes productivity for tangible business benefits.

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Process mining gives you a clear visual representation of how processes and procedures are executed in an organization. With this, business analysts gain a clear understanding of the sequence of activities, decision points, and potential process variations that impact process performance.

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This helps identify areas for improvement and optimization.

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This data can also be used to compare the actual flow with the expected flow based on established procedures. It helps detect any deviations or unauthorized activities that are holding back productivity. As you are aware, actual processes don't always follow the same steps each time, there are often different variations.

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Let us help you understand why, which, and how deviations happen to maximize operation productivity.

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Process mining offers the opportunity to propose and implement process optimizations to enhance efficiency, reduce costs, and improve overall process performance. You can quickly and accurately extract valuable insights from large datasets, allowing you time to focus on interpreting the data rather than spending long hours on manual data extraction.

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What Is Perceptif?

Perceptif is a powerful tool to unlock operational excellence with process mining & automation. It harnesses the power of big data technology and AI to pinpoint areas of process improvement. This is applied to multiple aspects of your business to save time, effort, and cost with minimal effort.

Request a demo or subscribe to any of Perceptif's Plans for immediate access. Got a question? Get in touch with our expert team of consultants.

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